HearLink – Patient Management Built for Audiology
Patient Management Software

A modern clinic system built for audiology

HearLink streamlines appointments, patient records, invoicing, stock and reporting into one easy-to-use system — designed by audiologists, for audiologists.

HearLink Interface - Scheduling System
Trusted by 300+ ProfessionalsAudiology clinics across the UK
30+ Systems Evaluated (2024)Built from real clinical workflow insight
Designed by AudiologistsFor independent and multi-site clinics
The Challenge

Most audiology systems slow clinics down

Audiologists shouldn't be fighting their software. Too often, the tools meant to support clinical work create the friction instead.

  • Fragmented patient records spread across multiple platforms
  • Poor workflow efficiency — too many clicks, too much duplication
  • Outdated interfaces that weren't built with clinicians in mind
  • No integration between diary, records, invoicing and stock
  • Admin overhead eating into time that should be spent with patients
"Hearlink is what our independent partners have been crying out for — a UK-based patient management system, built by independent audiologists for independent audiologists. With greater flexibility, features and support, Hearlink really is the only patient management system that can fulfil all the requirements of an independent business."
Richard Jones — Managing Director, Starkey UK & Ireland
What HearLink Is

One system. Every part of your clinic.

HearLink is a cloud-based patient management system built specifically for audiology clinics — whether you're a solo clinician or running multiple sites. It replaces fragmented tools with a single, intuitive platform that handles everything from appointments and clinical notes to invoicing, stock and reporting.

Solo clinician Independent clinic Multi-site practice Domiciliary audiology UK-based & supported GDPR compliant
12
Core capability areas
100+Features included as standard
<30 minAvg. support response time
MonthlyRolling contract — no lock-in
Any deviceMobile-first, cloud-based
Core Features

Everything your clinic needs, in one place

Hundreds of capabilities across 12 core areas, continuously improved by feedback from real audiology clinics.

Patient Management

Global search, patient dashboard with full history, unlimited document storage, custom consent forms and audiogram visibility synced from Noah.

Calendar & Diary

Custom appointment types, SMS & email reminders, multi-clinic scheduling, route maps with drive times, and room conflict prevention.

Clinical Notes & Records

Full history of appointments, tests, orders and communications. Note templates, custom forms and complete audit trail.

Orders & Invoicing

Branded PDF invoices, Xero integration, fast access to charges, payments and refunds. Clinician and patient declaration support.

Reporting & Insights

Quick performance insights: conversions, cancellations, outcomes. Financial insights and advanced report builder coming soon.

Online Booking Widget

30-second website embed, smart slot management, optional landing page with Google Analytics — seamless patient self-booking.

Noah 4 Integration

Centralised Noah data storage, audiograms synced automatically to HearLink. Full offline capability with automatic re-sync.

Security & GDPR

Cloud-based with industry-standard encryption, granular permissions, regular security assessments and full data processing agreement.

Multi-User & Multi-Site

Unlimited clinics, granular roles and permissions, multi-brand document support. Scales from a solo practice to an established group.

Why HearLink

Why HearLink is the best patient management system for audiology clinics

John Beharrell — Consultant Audiologist & Services Director at InterHearing, and former NHS senior audiologist and IT lead with 10+ years in private practice — shares his journey migrating from legacy systems like Strato to HearLink, after systematically testing over 30 practice management platforms.

John Beharrell, Consultant Audiologist & Services Director, InterHearing

Outcomes

What changes when your clinic runs on HearLink

Reduce admin workload

Automated reminders, note templates and integrated invoicing cut time spent on paperwork.

Improve patient flow

Smart scheduling, route maps and outcomes at a glance keep every clinician moving efficiently.

Centralise clinical data

Every appointment, test, order and communication in one patient record — accessible on any device.

Boost clinic productivity

Clear dashboards and performance insights help you identify bottlenecks and act on them quickly.

Scale with confidence

Monthly rolling contracts, unlimited clinics and granular permissions support growth at any pace.

UK support, always on hand

Speak directly to a UK-based team with an average response time under 30 minutes.

What Clinics Say

Trusted by independent audiology practices

★★★★★
"One of its standout qualities is its commitment to continuous improvement. Regular updates ensure the platform evolves to meet the latest industry needs, maintaining reliability and cutting-edge functionality."
Sharon & Dave QuilliamDiscretion Hearing
★★★★★
"We recently transitioned to HearLink and the experience has been nothing short of outstanding. Migrating from Blueprint was made simple and seamless thanks to their proactive support."
Steve & Jackie MantleClearerHearing Ltd
★★★★★
"HearLink is what our independent partners have been crying out for. With greater flexibility, features and support, it really is the only patient management system that can fulfil all the requirements of an independent business."
Richard JonesManaging Director, Starkey UK & Ireland
300+
Audiology professionals trust HearLink
30+
Systems evaluated before HearLink was built
<30 min
Average support response time

See how HearLink can improve your clinic workflow

A personalised walkthrough takes 30 minutes and covers your specific clinic setup.

Book Free Demo
Supplies Hear Ecosystem

Part of a broader clinical support network

HearLink is developed in partnership with Supplies Hear — the UK's specialist ear care supplies company — giving you a joined-up clinical and commercial platform.

  • Order integration visibility — stock and supplies linked directly to patient records and ordering history
  • Email recommendation placement — clinical product recommendations delivered at the right moment in the patient journey
  • Co-branded content series — clinical education and updates from a team that understands both the business and the patient side
  • UK manufacturer relationships — sourced, tested and reviewed by professionals before they reach you
Supplies Hear

Pioneering UK specialist ear care supplies — tried, tested and reviewed by professionals before they're sold.

Supports HearLink with
Clinical suppliesEar care products & tools
UK sourcedSupporting UK manufacturers
Pro testedExpert review before sale
DistributionNationwide UK delivery

Ready to modernise your clinic workflow?

Join 300+ audiology professionals already using HearLink.

No obligation. Quick 30-minute walkthrough. UK-based team.

Call 01332 215036  ·  Contact us