Privacy Policy

Supplies Hear is a division of 7PLX Ltd and is fully compliant with UK data protection laws. This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR) 2018 and any other national implementing laws, regulations and secondary legislation as amended or updated from time to time, in the UK (‘Data Protection Legislation’)

Registered office: 20 Lansdown, Stroud, GL5 1BG. VAT registration: 347789832

This privacy notice sets out the rights and freedoms of “data subjects”, (referred to as “you” or “client”) and Supplies hear (referred to as “we”, “us” or “our”).

All personal information that you provide is kept in accordance with the provisions of UK data protection laws. In no way will information be exploited within our trusted company and databases will never be sold or any information given to us is solely for our benefit. This includes all information gathered whether by electronically or in person.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We use the information that we collect about you to process orders and to provide a greater, more personalised experience, including shopping experience. When you register, we need to know your name, phone number/s, e-mail address, home and delivery address as this information is used every time you order.

We also require a telephone number as we need this in case there is a query with your order. Please note: we give your number and e-mail address to our courier to enable them to efficiently deliver your order. Any such information is subsequently discarded.

DISCLOSURE OF YOUR INFORMATION

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.

You should note that information posted on the public elements of the Service may be visible by users of the Service throughout the world. You should therefore be careful when submitting information about yourself to the Service.

We may disclose your personal information: (i) to any third party to whom disclosure is necessary to enable us to fulfil your orders and provide you with any service to which you have subscribed via the Service; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms and Conditions.

We may disclose your personal information to Facebook Inc in order to fulfil the Services. You can review Facebook’s Terms of Service here https://www.facebook.com/ads/manage/customaudiences/tos.php

THIRD PARTY SITES

The Service may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Privacy Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

Advertisements contained on our Service operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

SAFE AND SECURE SHOPPING ONLINE

Supplies Hear is committed to providing the safest and most secure shopping experience available online. We use industry leading secure server technology in conjunction with Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions everyday. In summary, your payment details and personal details are safe when you order with us!

If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.

HOW WE USE YOUR INFORMATION?

We use the information that we collect about you to:
1. Process your orders 
2. Manage your account 
3. Administer this website. 
4. Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site. 
5. Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or email with offers.

6. For internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

7. We may also use your information to provide you with our email notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Service. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at [email protected] or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in the email that you receive.

COOKIE POLICY

Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer’s hard drive. We may use these to do a number of things; for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide mechanisms for online shopping and to enable traffic monitoring. We also use cookies to save your password so that you don’t have to re-enter it every time you visit our site.

Non-registered visitors to the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

Cookies help us to recognise when you next visit our website and note the advertisements displayed to you. This allows us to tailor the service we provide to your preferences.

In addition, advertisers whose advertisements appear on the Service may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

You can change your browser so that it will not accept cookies.

YOUR ACCEPTANCE OF THESE TERMS 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CHANGES TO THE PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on January 2020.